How askWhizz works
A technician who knows your home or business, by chat, phone or remote access, and on site when needed.
Install the app or call us
Install the askWhizz app on your computer or phone, call 961 989 330 or ask us to call you.
Tell us what's wrong
By chat in the app or by phone. No technical terms needed.
Your Dedicated Technician takes it on
Right away, with the app's tools and, if you allow it, remote access to the device.
If needed, we go further
When it can't be solved remotely, our specialist team steps in and, if needed, a technician comes to you or we pick up the device. We stay with you until it's fixed.
Examples of what we solve
I updated Outlook on my Mac and my e-mails disappeared. Now what?
It happens after some updates. Your technician checks the account and settings and gets your e-mail back.
I want a gaming graphics card under €200. Which one should I buy?
We help you choose for your budget and your computer, and we can handle the purchase and installation.
After a Windows update I get a blue screen and the computer restarts.
A common problem: we find the update or driver at fault and get the computer starting normally again.
My Mac is stuck on the Apple logo.
We diagnose it remotely and tell you what to do; if it's a hardware fault, we arrange the repair.
My laptop broke. Can I get my data back?
In most cases, yes. We tell you how, even before or during the repair.
I switched from Mac to Windows (or the other way round). How do I move my data?
We show you the simplest way to move files, e-mail and contacts, and what needs reinstalling.
And much more: Windows and Mac computers, networks and Wi-Fi, phones, printers, TVs and other connected devices, in and out of warranty.